Privacy Policy

Last updated: October 22, 2026

At AyshVibe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, place an order, contact us, or use our services.

This policy is intended to explain our privacy practices in connection with applicable data protection laws, including Türkiye's Personal Data Protection Law No. 6698 (KVKK), where applicable.

1. Information We Collect

Depending on how you interact with AyshVibe, we may collect the following categories of personal information:

Personal and Contact Information

  • Your name and surname.
  • Email address.
  • Telephone number, where provided.
  • Billing and delivery addresses.

Order and Transaction Information

  • Products purchased and order details.
  • Order numbers and order history.
  • Payment status and transaction references.
  • Refund, return, and customer support records.

Payments may be processed by third-party payment service providers. We do not intend to collect or store full payment card details on our own systems when payment processing is handled by those providers.

Technical and Usage Information

  • IP address and general device information.
  • Browser type and operating system.
  • Pages visited and interactions with our website.
  • Cookie identifiers and similar technical information, where applicable.

Communications

If you contact us by email, through our website, or through social media, we may process the information you provide to respond to your request and maintain customer service records.

2. How We Use Your Information

We may use personal information for the following purposes:

  • To process and fulfill orders.
  • To arrange international shipping and delivery.
  • To provide order tracking and shipping updates.
  • To process returns, cancellations, and refunds.
  • To respond to questions and customer support requests.
  • To operate, maintain, and improve our website.
  • To detect fraud, abuse, and unauthorized transactions.
  • To comply with legal, accounting, and tax obligations.
  • To protect our legal rights and resolve disputes.
  • To send marketing communications where permitted by law and, where required, with your consent.

3. Legal Bases for Processing

Where required by applicable data protection law, we process personal information only when an appropriate legal basis applies.

Depending on the circumstances, these legal bases may include:

  • Performance of a contract or steps requested before entering into a contract, such as processing your order.
  • Compliance with legal obligations, including applicable financial, accounting, and consumer protection requirements.
  • Establishment, exercise, or protection of legal rights.
  • Legitimate interests, where permitted by law and where those interests do not override applicable rights.
  • Your consent, where consent is required for a particular processing activity.

Under KVKK, the applicable processing condition depends on the specific purpose and circumstances. Consent is not necessarily the legal basis for every processing activity.

4. Sharing of Personal Information

We do not sell your personal information to third parties. We may share relevant information where necessary with:

  • Payment providers: To process payments, verify transactions, and manage refunds.
  • Shipping and logistics providers: To deliver orders, facilitate customs clearance, and provide tracking information.
  • Website and technology providers: To host, maintain, secure, and operate our website.
  • Customer support providers: Where used to manage customer inquiries.
  • Professional advisers: Such as legal, accounting, or compliance advisers when necessary.
  • Authorities and public bodies: Where disclosure is required or permitted by applicable law.

These recipients should receive only the information reasonably necessary for their relevant purposes, subject to applicable legal requirements and appropriate safeguards.

5. International Data Transfers

AyshVibe may work with service providers located in countries other than Türkiye. As a result, personal information may be transferred internationally where necessary to operate the website, process payments, fulfill orders, or provide customer support.

Where Turkish data protection law applies, international transfers of personal data must comply with the applicable requirements of KVKK, including Article 9 and any required safeguards, adequacy decisions, standard contracts, or other legally recognized transfer mechanisms.

We will take the measures required by applicable law for relevant international transfers.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, legal compliance, accounting, fraud prevention, and dispute resolution.

Retention periods depend on the type of information, the purpose of processing, and applicable legal requirements. When information is no longer required, we will delete, destroy, or anonymize it in accordance with applicable law.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart functionality, improve performance, and understand how visitors interact with the website.

Depending on the technologies enabled on our website, cookies may include:

  • Essential cookies: Necessary for core functions such as checkout, security, and shopping carts.
  • Preference cookies: Used to remember selected settings and preferences.
  • Analytics cookies: Used to understand website usage and improve performance.
  • Advertising cookies: Used, where enabled, to measure campaigns or personalize advertising.

Non-essential cookies and similar technologies will be handled in accordance with applicable consent requirements. You can manage available cookie settings through our cookie controls, where provided, and through your browser. Disabling certain cookies may affect website functionality.

8. Marketing Communications

We may send promotional emails or other marketing communications where permitted by applicable law and where any required consent or authorization has been obtained.

You can unsubscribe from marketing emails by using the unsubscribe link included in the message, where available, or by contacting us at [email protected].

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, or refund notifications.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Learn whether your personal information is processed.
  • Request information about the processing of your data.
  • Learn the purposes of processing and whether data is used in accordance with those purposes.
  • Learn which third parties receive your personal data, where legally applicable.
  • Request correction of incomplete or inaccurate data.
  • Request deletion or destruction where the legal conditions are met.
  • Request notification of relevant corrections or deletions to recipients, where required by law.
  • Object to certain processing activities or exercise other rights available under applicable law.
  • Seek compensation where legally entitled to do so.

If KVKK applies to your personal information, you may exercise the rights available under Article 11 by contacting us through the details below. Requests will be handled in accordance with applicable legal requirements.

11. Children's Privacy

Our website is intended for people who are legally able to make purchases under applicable law. We do not knowingly collect children's personal information in violation of applicable legal requirements.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Those services may operate under their own privacy policies and terms. AyshVibe is not responsible for the independent privacy practices of third-party services. We encourage you to review their policies before providing personal information directly to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, service providers, or applicable legal requirements.

The updated version will be published on this page with a revised "Last updated" date where appropriate.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is processed, contact us at:

Brand: AyshVibe
Website: ayshvibe.com
General Privacy Inquiries: [email protected]
Returns and Refunds: [email protected]
Instagram: @ayshvibetr

For privacy-related requests, please include sufficient information for us to identify your request and respond appropriately. We may need to verify your identity before disclosing or changing personal information.