Terms of Service

Last updated: October 22, 2026

Welcome to AyshVibe. These Terms of Service govern your access to and use of our website, including browsing, purchasing products, and using the services we provide. By accessing our website or placing an order, you agree to these terms, subject to your mandatory rights under applicable consumer protection laws.

1. About AyshVibe

AyshVibe is a beauty and cosmetics brand offering products through its online store.

Website: ayshvibe.com
General Inquiries: [email protected]
Returns and Refunds: [email protected]
Instagram: @ayshvibetr

The seller's full legal name, registered address, and other legally required business details should be provided in the applicable sales documents and disclosures.

2. Eligibility and Use of the Website

By using this website, you confirm that you are legally capable of entering into a purchase contract under the laws applicable to you.

You agree not to:

Use the website for unlawful or fraudulent purposes.
Provide false or misleading order information.
Attempt to interfere with the website's security or normal operation.
Access restricted systems without authorization.
Use our content or website in violation of applicable intellectual property laws.

3. Product Information

We make reasonable efforts to display product descriptions, images, prices, and other information accurately. However, colors and visual appearance may vary depending on your screen and device settings.

Product packaging, labels, and other non-essential presentation details may vary where appropriate, provided that the product supplied complies with applicable legal requirements and the description of the purchased product.

Cosmetic products should be used according to their instructions, labeling, and intended purpose. Review the ingredient list and product warnings before use. If you experience an adverse reaction, discontinue use and seek appropriate professional advice where necessary.

Nothing on this website constitutes medical advice. Cosmetic products are not represented as treatments for medical conditions unless such claims are legally authorized and appropriately substantiated.

4. Prices and Payments

Product prices, applicable taxes, shipping charges, and other costs will be presented during the purchasing process as required by applicable law.

The total amount payable and any applicable additional charges will be disclosed before you confirm your order.

Payments may be processed through third-party payment service providers. Your payment may also be subject to the terms and security procedures of the relevant provider.

We do not intend to store full payment card details on our own systems when payment processing is handled by an external payment provider.

If a payment is declined or cannot be verified, the order may not be processed until the payment issue is resolved.

5. Orders and Order Acceptance

When you place an order, you submit a purchase request for the products selected.

An order confirmation email acknowledges receipt of your order. The legal formation of the sales contract is determined by the applicable law and the order process disclosed to you.

If a product becomes unavailable or an order cannot be fulfilled, we will notify you and arrange any applicable cancellation or refund in accordance with the law.

We will not use errors in pricing, availability, or order processing to remove any mandatory consumer rights.

6. Shipping and Delivery

AyshVibe products are shipped from outside Türkiye. Estimated delivery time is approximately 10 business days.

Business days exclude weekends and public holidays. Actual delivery times may vary because of customs clearance, carrier operations, public holidays, or other circumstances affecting international shipments.

Delivery estimates do not override any mandatory delivery deadlines under applicable Turkish law.

You can track your order through our Order Tracking page. Tracking information may take time to become available after dispatch.

For shipping and delivery questions, contact [email protected].

Any customs duties, import taxes, or additional charges will be handled in accordance with applicable law and the information disclosed before checkout.

For further information, please refer to our Shipping Policy.

7. Returns, Cancellations, and Refunds

Consumers purchasing online in Türkiye generally have a statutory right of withdrawal within 14 days of receiving the product, subject to the exceptions established by applicable law.

Certain sealed products unsuitable for return for health or hygiene reasons may fall within a statutory exception when the protective seal, packaging, or similar safeguard has been opened after delivery and the legal conditions for the exception are satisfied.

Not all cosmetic products are automatically excluded from returns. Mandatory rights relating to defective, damaged, incorrect, or non-conforming products remain unaffected.

To submit a return, cancellation, withdrawal, or refund request, email [email protected] and include your order number.

Refunds, return shipping costs, and applicable processing deadlines will be handled in accordance with Turkish consumer protection legislation and the circumstances of the purchase.

Please review our Refund & Returns Policy for further details.

8. Customer Information

You are responsible for providing accurate contact, billing, and shipping information when placing an order.

If your information changes or you identify an error, contact us as soon as possible. Changes may not be possible after an order has been dispatched.

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

9. Intellectual Property

Unless otherwise indicated, the content of this website, including text, graphics, logos, product images, designs, and other materials, is owned by AyshVibe or used with appropriate authorization.

You may browse the website and use its content for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, or commercially exploit protected content without the required authorization, except where permitted by law.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use external services, including payment processors, shipping providers, and social media platforms.

Third-party services may be governed by their own terms and privacy policies. We encourage you to review those terms before using the relevant services.

11. Website Availability

We aim to keep our website available and functioning properly. However, temporary interruptions may occur because of maintenance, technical issues, security incidents, or circumstances beyond our reasonable control.

We may update or modify website features when necessary, provided that such changes do not unlawfully affect existing contractual or statutory consumer rights.

12. Limitation of Liability

To the extent permitted by applicable law, AyshVibe is not responsible for losses arising solely from events outside its reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights, applicable product safety obligations, or liability that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, website, services, or applicable legal requirements.

The latest version will be published on this page with an updated revision date. Changes will not retroactively remove rights that have already arisen under applicable law or an existing contract.

14. Applicable Law and Consumer Rights

These terms are intended to operate in accordance with applicable laws, including Turkish consumer protection legislation where applicable to sales made to consumers in Türkiye.

Nothing in these terms deprives consumers of mandatory protections or access to competent dispute resolution authorities available under applicable law.

15. Contact Us

For general questions about our website, products, orders, or shipping, contact:

Email: [email protected]

For returns, withdrawal requests, cancellations, and refunds, contact: